10-KPeriod: FY2023

CITIZENS FINANCIAL GROUP INC/RI Annual Report, Year Ended Dec 31, 2023

Filed February 16, 2024For Securities:CFGCFG-PHCFG-PECFG-PI

Summary

Citizens Financial Group, Inc. (CFG) reported results for the fiscal year ending December 31, 2023, showing a decrease in net income and earnings per share compared to the prior year, primarily due to notable items including integration costs and an industry-wide FDIC special assessment. Total revenue saw an increase, driven by higher net interest income, although the efficiency ratio widened on both a reported and underlying basis. The company continues to focus on its business strategy aimed at enhancing customer relationships, building excellent capabilities through digital transformation, and operating with financial discipline. Key strategic initiatives include the launch of Citizens Private Bank to serve high-net-worth individuals and families, and ongoing integration of recent acquisitions. The company maintained strong capital and liquidity positions, with CET1 and Tier 1 capital ratios well above regulatory minimums.

Financial Highlights

40 data points
Beta

Revenue

$8.22B

Net Income

$1.61B

19.6% Net Margin

EPS (Diluted)

$3.13

Total Assets

$221.96B

Cash & Equivalents

$11.63B

Free Cash Flow

$2.96B

Financial Statements
Beta
Revenue$8.22B
Interest Expense$3.96B
Net Income$1.61B
EPS (Basic)$3.14
EPS (Diluted)$3.13
Shares Outstanding (Basic)475.09M
Shares Outstanding (Diluted)476.69M

Key Highlights

  • 1Net income decreased year-over-year, impacted by significant one-time expenses including integration costs and an FDIC special assessment.
  • 2Total revenue increased, driven by a 4% rise in net interest income, supported by acquisitions and higher interest rates.
  • 3The efficiency ratio deteriorated to 67.0% (60.8% underlying), indicating increased expenses relative to revenue.
  • 4Tangible book value per common share increased by 11% to $30.91, reflecting ongoing capital generation.
  • 5The company continued to execute its strategic initiatives, including the launch of Citizens Private Bank and digital transformation efforts.
  • 6Capital ratios remained robust, with CET1 capital ratio at 10.6% for CFG and 11.3% for CBNA, well above regulatory requirements.
  • 7Loan growth was modest, with total loans and leases decreasing by 7% year-over-year due to balance sheet optimization and lower client demand.

Frequently Asked Questions

The decrease in net income was primarily driven by 'notable items' totaling $357 million (or $0.75 per diluted share), which included integration-related costs from acquisitions and a significant industry-wide FDIC special assessment. Excluding these items, underlying net income was $1.8 billion, down from $2.3 billion in 2022.

As of December 31, 2023, the company's balance sheet had shifted to a more neutral asset sensitivity position compared to 2022. This reflects the impact of changes in the balance sheet mix, ongoing hedging activities, and higher funding costs offset by higher earning asset yields.

Total loans and leases decreased by 7% year-over-year, attributed to balance sheet optimization and lower client demand. The company noted an increase in net charge-offs, particularly in the Commercial Real Estate Office portfolio and other retail segments, reflecting a normalization from pandemic-era lows and the impact of rising interest rates. The allowance for credit losses increased to $2.3 billion, reflecting a mild recessionary economic forecast.

Citizens Financial Group maintained strong capital and liquidity positions. Capital ratios remained well above regulatory minimums, with CET1 ratios at 10.6% for CFG and 11.3% for CBNA. The company reported total available liquidity of approximately $78.8 billion, including cash balances, unencumbered liquid securities, and unused borrowing capacity, ensuring sufficient resources to meet obligations.