Summary
Dell Technologies Inc. (DELL) has filed an 8-K report on November 28, 2018, to disclose a cybersecurity incident affecting its Dell.com customer information. The company detected unauthorized network activity on November 9, 2018, aimed at extracting customer data, specifically names, email addresses, and hashed passwords. While Dell's investigation is ongoing, it has not found conclusive evidence that any data was successfully extracted, and states that credit card and other sensitive information were not targeted. The incident did not impact any Dell products or services. In response to the incident, Dell has implemented countermeasures, including a mandatory password reset for all Dell.com customers. The company has also initiated an investigation with the assistance of a digital forensics firm and is cooperating with law enforcement. The information provided is being furnished under Regulation FD and is not considered filed for purposes of Section 18 of the Securities Exchange Act.
Key Highlights
- 1Dell Technologies disclosed a cybersecurity incident on November 28, 2018, via an 8-K filing.
- 2The incident involved unauthorized network activity attempting to extract Dell.com customer information.
- 3Affected data is limited to customer names, email addresses, and hashed passwords.
- 4Dell has not found conclusive evidence that any customer data was successfully extracted.
- 5Credit card and other sensitive customer information were not targeted or compromised.
- 6Dell has implemented a mandatory Dell.com password reset for all customers.
- 7The incident did not impact Dell's products or services.