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ServiceNow Annual Report (Amendment), Year Ended Dec 31, 2013

Filing Date
Filed April 25, 2014
Period End
December 31, 2013
Security
NOW
In the record · 2016–202610-K1110-Q338-K97

NOW filed 11 annual reports (10-K), 33 quarterly reports (10-Q) and 97 current reports (8-K) between 2016 and 2026.

  1. Material agreement8-K · Apr ’16Apr ’16
  2. FY2018 annual report10-K · Feb ’19Feb ’19
  3. Leadership change8-K · Jan ’22Jan ’22
  4. Leadership change8-K · Dec ’25Dec ’25

Summary

Summary of the 10-K/A filed April 25, 2014. Cited figures are marked; the original filing is the authoritative source.

This filing is an amendment to ServiceNow, Inc.'s (NOW) 2013 Annual Report.

It primarily focuses on corporate governance, director information, and executive compensation details for the fiscal year ending December 31, 2013. Key information includes details on board composition, director qualifications, nomination processes, and the compensation structure for Named Executive Officers (NEOs). It also touches upon recent corporate governance changes such as the adoption of stock ownership guidelines and a compensation recovery policy in 2014, and notes the departure of a director from the board, which was not due to any disagreement.

For investors, the compensation details reveal a structure heavily reliant on equity-based awards (stock options and RSUs) alongside base salaries and performance-based cash bonuses. The report details the rationale behind the compensation philosophy, aiming to attract, retain, and motivate executives while aligning their interests with stockholders.

Significant equity grants were made in 2013, with vesting schedules designed for long-term retention. Severance and change-in-control provisions are also outlined, indicating potential payouts to executives under specific circumstances.

Key Highlights

  1. Frank Slootman, CEO, had his employment agreement extended by three years.
  2. Charles E. Noell, III, a Board Director, will not stand for re-election at the 2014 Annual Meeting.
  3. The company's nominating and corporate governance committee has a process for considering stockholder recommendations for director candidates.
  4. The Board of Directors comprises nine individuals with diverse backgrounds in business, finance, and technology.
  5. For 2013, Named Executive Officers (NEOs) received base salaries, quarterly cash bonuses (averaging 120% of target), and significant equity awards (stock options and RSUs).
  6. In 2014, the company introduced performance-based RSUs and adopted stock ownership guidelines for directors and executives.
  7. Detailed information on executive compensation elements, including stock option and RSU grants, vesting schedules, and severance packages, is provided.

Follow one dollar

For each $1.00 of revenue in FY2013, ServiceNow lost $0.17.

  1. Revenue$424.6M100.0%
  2. Cost of revenue−$155.3M36.6%
  3. Gross profit$269.4M63.4%
  4. Operating costs−$335.7M79.0%
  5. Operating income−$66.3M15.6%
  6. Interest, other & tax−$7.4M1.8%
  7. Net income−$73.7M17.4%
Computed from 10-K/AFY2013filed April 25, 2014Computed from this filing’s revenue, gross profit, operating income and net income · right columngrey figure: share of revenue

Financial Statements

FY2013 against FY2012

Line itemFY2013FY2012Change
Revenue$424.65M$243.71M+74.2%
Cost of Revenue$155.26M$104.01M+49.3%
Gross Profit$269.39M$139.70M+92.8%
R&D Expenses$78.68M$39.33M+100.0%
Operating Expenses$335.66M$177.29M+89.3%
Operating Income-$66.27M-$37.58M−76.3%
Interest Expense$3.50M——
Net Income-$73.71M-$37.35M−97.4%
EPS (Basic)$-0.11$-0.10−5.9%
EPS (Diluted)$-0.11$-0.10−5.9%
Shares Outstanding (Basic)677.08M369.54M+83.2%
Shares Outstanding (Diluted)677.08M369.54M+83.2%

Frequently Asked Questions

  1. What is the primary purpose of this 10-K/A filing?

    This filing is an amendment to ServiceNow, Inc.'s 2013 Annual Report (10-K). Its main purpose is to provide updated information regarding corporate governance, director biographies, and detailed executive compensation for the fiscal year 2013, as well as some actions taken in early 2014.

  2. What are the key components of executive compensation at ServiceNow?

    The executive compensation program consists of base salary, performance-based cash bonuses (paid quarterly in 2013), and equity compensation in the form of stock options and Restricted Stock Units (RSUs). Equity awards are designed with time-based vesting to encourage long-term retention and align executive interests with stockholders.

  3. Are there any specific provisions for executive severance or in case of a change in control?

    Yes, employment agreements for most Named Executive Officers include provisions for severance payments and benefits in the event of termination of employment without cause or resignation for good reason. Additionally, in the event of a change in control, outstanding and unvested equity awards for most NEOs would immediately vest.

  4. What is the company's approach to director compensation and qualifications?

    The company emphasizes a diverse board with a variety of skills and perspectives. Director nominees are evaluated based on experience, integrity, skills, and industry knowledge. Non-employee directors receive a mix of cash retainers and equity awards (stock options and RSUs), with additional compensation for committee chairs. Since 2014, stock ownership guidelines are also in place for directors.