Summary
ServiceNow, Inc. (NOW) reported its first quarter 2019 results, highlighting significant revenue growth driven by its subscription services. Total revenues increased by 34% year-over-year to $788.9 million. The company saw a substantial increase in customers with Annual Contract Value (ACV) over $1 million, growing to 717 from 541 in the prior year. This indicates strong expansion within its enterprise customer base. Despite revenue growth, the company reported a net loss of $1.5 million for the quarter, a shift from the net income of $10.6 million in Q1 2018. This loss was influenced by increased operating expenses, particularly in sales and marketing, and research and development, reflecting continued investment in growth. Financially, ServiceNow demonstrated robust cash flow generation, with net cash provided by operating activities increasing by 44% to $360.8 million. The company also adopted new lease accounting standards (Topic 842), which impacted the balance sheet by introducing significant operating lease right-of-use assets and liabilities. Overall, the quarter reflects a company heavily investing in growth, evidenced by rising expenses and a strategic shift in professional services, while maintaining strong revenue momentum and cash flow.
Financial Highlights
51 data points| Revenue | $788.93M |
| Cost of Revenue | $186.25M |
| Gross Profit | $602.67M |
| R&D Expenses | $172.52M |
| Operating Expenses | $618.39M |
| Operating Income | -$15.71M |
| Interest Expense | $8.17M |
| Net Income | -$1.54M |
| EPS (Basic) | $-0.00 |
| EPS (Diluted) | $-0.00 |
| Shares Outstanding (Basic) | 910.31M |
| Shares Outstanding (Diluted) | 910.31M |
Key Highlights
- 1Total revenues grew 34% year-over-year to $788.9 million, primarily driven by a 36% increase in subscription revenues.
- 2The number of customers with an Annual Contract Value (ACV) exceeding $1 million grew to 717, a 33% increase from 541 in the prior year.
- 3Net loss for the quarter was $1.5 million, a decrease from a net income of $10.6 million in the same period last year.
- 4Operating expenses increased significantly, with Sales and Marketing up 27%, Research and Development up 47%, and General and Administrative up 30%, indicating continued investment in growth.
- 5Net cash provided by operating activities increased by 44% to $360.8 million, showcasing strong cash generation from operations.
- 6The company adopted ASC Topic 842 (Leases) as of January 1, 2019, resulting in the recognition of significant operating lease right-of-use assets and liabilities on the balance sheet.
- 7Remaining performance obligations (backlog) were approximately $5.1 billion as of March 31, 2019, with about 50% expected to be recognized as revenue in the following 12 months.