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10-QPeriod: Q2 FY2024

ServiceNow, Inc. Quarterly Report for Q2 Ended Jun 30, 2024

Filed July 25, 2024For Securities:NOW

Summary

ServiceNow, Inc. (NOW) reported a solid second quarter for 2024, demonstrating continued revenue growth and robust operational performance. Total revenues increased by 22% year-over-year to $2.63 billion, driven primarily by a strong 23% increase in subscription revenues, which now constitute 97% of total revenue. The company also reported significant growth in its customer base, with the number of customers with an Annual Contract Value (ACV) greater than $1 million increasing by 15% to 1,988. Profitability remained strong, with gross profit increasing by 24% and income from operations more than doubling, indicating effective cost management and operational leverage. Financially, ServiceNow maintains a strong liquidity position with $2.16 billion in cash and cash equivalents and $8.9 billion in total cash, cash equivalents, and investments. The company generated $1.96 billion in cash from operating activities during the first six months of the year, a 32% increase year-over-year, leading to a healthy free cash flow of $1.58 billion, up 33%. The company continues to invest in growth, with Research & Development expenses up 23%, reflecting ongoing innovation. The balance sheet shows stable debt levels and a healthy increase in stockholders' equity, underscoring financial stability.

Financial Statements
Beta

Key Highlights

  • 1Total revenues grew 22% year-over-year to $2.63 billion for the three months ended June 30, 2024.
  • 2Subscription revenues, the primary revenue driver, increased by 23% year-over-year to $2.54 billion.
  • 3The number of customers with an Annual Contract Value (ACV) greater than $1 million increased by 15% to 1,988.
  • 4Income from operations more than doubled, increasing by 105% to $240 million.
  • 5Net income attributable to common stockholders was $262 million for the quarter, though this was a decrease from the prior year's quarter which included a significant tax benefit.
  • 6Cash flow from operations showed strong growth, increasing by 32% to $1.96 billion for the six months ended June 30, 2024.
  • 7Free cash flow increased by 33% to $1.58 billion for the six months ended June 30, 2024, indicating strong operational efficiency.

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