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United Parcel Service Annual Report, Year Ended Dec 31, 2011

Filing Date
Filed February 27, 2012
Period End
December 31, 2011
Security
UPS
In the record · 2016–202610-K1110-Q338-K110

UPS filed 11 annual reports (10-K), 33 quarterly reports (10-Q) and 110 current reports (8-K) between 2016 and 2026.

  1. FY2018 annual report10-K · Feb ’19Feb ’19
  2. Leadership change8-K · May ’21May ’21
  3. Leadership change8-K · Jun ’25Jun ’25

Summary

Summary of the 10-K filed February 27, 2012. Cited figures are marked; the original filing is the authoritative source.

For the fiscal year ending December 30, 2011, United Parcel Service, Inc. (UPS) reported total revenue of $53.1 billiona, a 7.2% increase over the previous year.

The company experienced a modest 1.4%b increase in average daily package volume, driven by growth in business-to-consumer shipments, particularly in the latter half of the year coinciding with strong e-commerce holiday sales. The U.S. Domestic Package segment saw a 6.6% revenue increase, while the International Package segment grew revenue by 10.0%, demonstrating resilience despite global economic slowdowns. UPS continued to invest in its global network and technology, including significant expansions at its Cologne, Germany air hub.

The company's financial position remained strong, with operating profit increasing by 7.8% to $6.08 billionc and net income rising by 14.0% to $3.8 billion, resulting in diluted earnings per share of $3.84. The company also demonstrated a commitment to shareholder returns through dividends and share repurchases, with a 10% increase in the quarterly dividend declared in February 2012.

Key Highlights

  1. Total revenue reached $53.1 billion, up 7.2% year-over-year.
  2. Net income increased by 14.0% to $3.8 billion, with diluted EPS at $3.84.
  3. U.S. Domestic Package revenue grew 6.6% to $31.7 billion, supported by e-commerce and business-to-consumer growth.
  4. International Package revenue increased 10.0% to $12.2 billion, despite a global economic slowdown, highlighting international expansion efforts.
  5. Strategic investments continued, including a $200 million expansion of the Cologne, Germany air hub.
  6. Operating profit rose 7.8% to $6.08 billion, indicating improved operational efficiency and yield management.
  7. The company increased its quarterly dividend by 10% to $0.57 per share, signaling confidence in future performance and commitment to shareholder returns.

Financial Statements

FY2011 against FY2010

Line itemFY2011FY2010Change
Revenue$53.10B$49.55B+7.2%
Operating Expenses$47.02B$43.90B+7.1%
Operating Income$6.08B$5.64B+7.8%
Interest Expense$348.00M$354.00M−1.7%
Net Income$3.80B$3.34B+14.0%
EPS (Basic)$3.88$3.36+15.5%
EPS (Diluted)$3.84$3.33+15.3%
Shares Outstanding (Basic)981.00M994.00M−1.3%
Shares Outstanding (Diluted)991.00M1.00B−1.2%

Frequently Asked Questions

  1. What were the main drivers of revenue growth for UPS in 2011?

    Revenue growth was primarily driven by a combination of volume increases (1.3% overall), higher rates and improved product mix (2.3%), and an increase in fuel surcharges (3.0%). The growth in business-to-consumer shipments, particularly during the holiday season, and the expansion of international operations were key contributors.

  2. How did the economic environment affect UPS's performance?

    The slow pace of the U.S. economic recovery put pressure on volume and revenue growth for the first three quarters of the year. However, growth accelerated in the fourth quarter due to a strong holiday season. Internationally, economic growth slowed throughout 2011, but UPS still experienced favorable volume and revenue growth, although the trend decelerated in the latter half of the year.

  3. What significant investments or expansions did UPS undertake in 2011?

    UPS continued to invest in its global infrastructure. Key initiatives included the announcement of a $200 million expansion of its European air hub in Cologne, Germany, aimed at increasing sorting capacity. The company also expanded its air capacity in Central and South America and continued to build its presence in China, including investments in facilities and quality employees.

  4. What is UPS's approach to managing fuel costs?

    UPS manages fuel cost volatility through fuel surcharges applied to domestic air and ground services, which are based on indexes linked to U.S. Department of Energy fuel prices. The company also periodically uses option contracts to provide partial protection against changing fuel prices.

  5. How did UPS's financial position strengthen in 2011?

    UPS demonstrated financial strength through increased revenue, operating profit, and net income. The company maintained a strong balance sheet with $4.275 billion in cash and marketable securities and $7.108 billion in shareowners' equity. Strong operating cash flow generation supported capital expenditures, dividend payments, and share repurchases.