10-QPeriod: Q2 FY2025

UNITED PARCEL SERVICE INC Quarterly Report for Q2 Ended Jun 30, 2025

Filed August 6, 2025For Securities:UPS

Summary

United Parcel Service, Inc. (UPS) reported its financial results for the second quarter and first half of 2025, highlighting a strategic shift towards higher-yielding volume and continued execution of its transformation strategy. Revenue saw a slight decrease of 2.7% in the quarter and 1.7% year-to-date, primarily due to the planned reduction in volume from its largest customer and divestitures, partially offset by revenue quality efforts and growth in international markets. Operating expenses also decreased, leading to a marginal decline in operating profit and net income for the quarter, while the year-to-date period showed a slight increase in operating profit but a decrease in net income. The company is actively managing costs through its "Network Reconfiguration and Efficiency Reimagined" initiatives, aiming for significant savings. The company's strategic focus on higher-margin services and markets like healthcare and SMBs, alongside international growth, is evident. While overall package volumes saw a decline, revenue per piece increased due to pricing actions and favorable product mix. Significant investments in technology and network optimization are underway, impacting operating expenses but are expected to yield long-term efficiency gains. UPS is also returning capital to shareholders through dividends and share repurchases, demonstrating confidence in its financial position and future outlook.

Financial Statements
Beta
Revenue$21.22B
Operating Expenses$19.40B
Operating Income$1.82B
Net Income$1.28B
EPS (Basic)$1.51
EPS (Diluted)$1.51
Shares Outstanding (Basic)847.00M
Shares Outstanding (Diluted)847.00M

Key Highlights

  • 1Revenue decreased by 2.7% to $21.22 billion in Q2 2025 compared to $21.82 billion in Q2 2024, and by 1.7% for the first half of 2025 to $42.77 billion compared to $43.52 billion in the prior year, largely due to strategic volume reductions with its largest customer and divestitures.
  • 2Operating profit for Q2 2025 declined by 6.3% to $1.82 billion from $1.94 billion in Q2 2024, while year-to-date operating profit saw a slight increase of 4.1% to $1.89 billion.
  • 3Net income for Q2 2025 decreased by 8.9% to $1.28 billion ($1.51 per diluted share) from $1.41 billion ($1.65 per diluted share) in Q2 2024. Year-to-date net income decreased by 2.1% to $2.47 billion ($2.91 per diluted share).
  • 4Average daily package volume across global small package operations decreased by 7.3% in Q2 2025 and 5.4% year-to-date, primarily driven by strategic volume reductions with its largest customer and pricing actions on certain e-commerce customers.
  • 5Revenue per piece increased by 5.5% in Q2 2025 and 4.2% year-to-date, reflecting successful pricing actions and a favorable shift in customer and product mix.
  • 6The company is actively executing its "Network Reconfiguration and Efficiency Reimagined" strategy, which includes workforce reductions and facility consolidations, aiming to achieve $3.5 billion in savings in 2025.
  • 7UPS completed $1.0 billion in share repurchases in the first half of 2025 and continued its dividend payments, demonstrating a commitment to returning capital to shareholders.

Frequently Asked Questions

The primary driver of the revenue decline is the company's strategic execution of planned volume reductions with its largest customer, as well as divestitures and pricing actions on certain e-commerce customers. These factors were partially offset by revenue quality efforts and growth in the International segment.

UPS is actively managing operating expenses through its "Network Reconfiguration and Efficiency Reimagined" initiatives, which involve workforce reductions, facility consolidations, and process redesign. These initiatives are expected to yield significant savings of $3.5 billion in 2025. Additionally, decreases in purchased transportation and fuel expenses, partly due to divestitures and operational efficiencies, have contributed to lower overall operating expenses.

The insourcing of the "SurePost" product, now replaced by "Ground Saver," has pressured operating results in the second quarter and first half of 2025 due to higher pickup and delivery costs. UPS has taken pricing actions to manage this volume and is working to reduce associated costs.

UPS demonstrated its commitment to shareholder returns by completing $1.0 billion in share repurchases during the first half of 2025 and continuing its dividend payments. The quarterly cash dividend was increased to $1.64 per share in 2025.