10-KPeriod: FY2011

Salesforce, Inc. Annual Report, Year Ended Jan 31, 2011

Filed March 23, 2011For Securities:CRM

Summary

Salesforce, Inc. (CRM) reported strong revenue growth for the fiscal year ended January 31, 2011, with total revenues increasing by 27% to $1.7 billion. This growth was primarily driven by its subscription and support services, which accounted for 94% of total revenue, showing a 28% increase year-over-year. The company's strategy focuses on strengthening its CRM applications, expanding into new functional areas, aggressively pursuing new customers and territories, deepening relationships with existing customers, and leading the transformation to the next phase of cloud computing. Investments in R&D and sales & marketing remained significant to fuel this growth. Financially, Salesforce demonstrated robust operating performance, with income from operations at $97.5 million. The company also invested heavily in growth initiatives, including acquisitions like Jigsaw, Heroku, and DimDim, and significant capital expenditures such as the purchase of land for its future global headquarters. The company's balance sheet remains strong, with $1.4 billion in cash, cash equivalents, and marketable securities, providing ample liquidity for future investments and operations.

Financial Statements
Beta
Revenue$1.66B
Cost of Revenue$323.81M
Gross Profit$1.33B
R&D Expenses$187.89M
Operating Expenses$1.24B
Operating Income$97.50M
Interest Expense$24.91M
Net Income$64.47M
EPS (Basic)$0.13
EPS (Diluted)$0.12
Shares Outstanding (Basic)520.89M
Shares Outstanding (Diluted)546.39M

Key Highlights

  • 1Total revenues reached $1.7 billion, a 27% increase year-over-year, driven by subscription and support services.
  • 2The company acquired three businesses (Jigsaw, Heroku, DimDim) to enhance its cloud offerings and expand its platform capabilities.
  • 3Investments in sales and marketing represent a significant portion (48%) of total revenues, reflecting the company's focus on customer acquisition and growth.
  • 4Research and development expenses increased by 43% to support ongoing service enhancements and new technology development.
  • 5The company purchased land for its future global headquarters in San Francisco for $278 million.
  • 6Salesforce.com maintained a strong liquidity position with $1.4 billion in cash, cash equivalents, and marketable securities.
  • 7International revenues grew by 37%, indicating increasing global acceptance of Salesforce's cloud-based solutions.

Frequently Asked Questions

Salesforce reported a 27% increase in total revenues, reaching $1.7 billion. The primary driver was subscription and support services, which grew 28% year-over-year and constituted 94% of total revenue. This growth was attributed to new customer acquisition, upgrades from existing customers, and improved renewal rates.

The company made significant investments in its future by acquiring three companies (Jigsaw, Heroku, and DimDim) to enhance its cloud capabilities and platform. It also increased R&D spending by 43% to develop new features and technologies, and expanded its sales and marketing efforts, which represented 48% of total revenues. Additionally, Salesforce purchased land for its future global headquarters for $278 million.

Salesforce maintained a strong financial position with $1.4 billion in cash, cash equivalents, and marketable securities as of January 31, 2011. The company generated positive cash flow from operations ($459.1 million), demonstrating its ability to fund its growth initiatives and ongoing operations.

Salesforce's strategy includes strengthening its CRM applications and expanding into new functional areas, aggressively pursuing new customers and territories, deepening customer relationships, and leading the industry transformation to the next phase of cloud computing (social, mobile, and open). The company also fosters an ecosystem of third-party applications on its Force.com platform.