Summary
Salesforce, Inc. (CRM) reported strong revenue growth of 29% in fiscal year 2020, reaching $17.1 billion. This growth was significantly driven by strategic acquisitions, notably Tableau for $14.8 billion and ClickSoftware for $1.4 billion, which expanded the company's analytics and field service management capabilities. Despite substantial investments in R&D and sales and marketing to support growth and integration, Salesforce managed to generate positive income from operations, although net income saw a significant decrease year-over-year due to various factors including acquisition-related costs and tax benefits in the prior year. The company's core business remains subscription-based, with subscription and support revenues accounting for 94% of total revenue. A key metric, Remaining Performance Obligation, grew 20% year-over-year to $30.8 billion, indicating strong future revenue potential. Salesforce continues to focus on expanding customer relationships, international growth, and strengthening its partner ecosystem. The company's balance sheet shows robust cash and marketable securities, providing ample liquidity. However, investors should note the significant increase in goodwill and intangible assets due to acquisitions, as well as ongoing investments in technology and personnel, which are expected to continue impacting operating expenses.
Financial Highlights
52 data points| Revenue | $17.10B |
| Cost of Revenue | $4.24B |
| Gross Profit | $12.86B |
| R&D Expenses | $2.77B |
| Operating Expenses | $12.57B |
| Operating Income | $297.00M |
| Interest Expense | $110.00M |
| Net Income | $126.00M |
| EPS (Basic) | $0.15 |
| EPS (Diluted) | $0.15 |
| Shares Outstanding (Basic) | 829.00M |
| Shares Outstanding (Diluted) | 850.00M |
Key Highlights
- 1Total revenue for fiscal year 2020 reached $17.1 billion, a 29% increase year-over-year.
- 2Acquisitions of Tableau ($14.8 billion) and ClickSoftware ($1.4 billion) significantly expanded the company's analytics and field service capabilities.
- 3Subscription and support revenues formed the vast majority of revenue, accounting for 94% of the total.
- 4Remaining Performance Obligation increased by 20% to $30.8 billion, signaling strong future revenue visibility.
- 5Cash, cash equivalents, and marketable securities totaled $7.9 billion, indicating strong liquidity.
- 6Marketing and sales expenses were the largest operating expense category at 46% of total revenues, reflecting continued investment in growth.
- 7The company experienced a significant increase in goodwill and intangible assets due to acquisitions.