10-KPeriod: FY2026

Salesforce, Inc. Annual Report, Year Ended Jan 31, 2026

Filed March 2, 2026For Securities:CRM

Summary

Salesforce, Inc. reported robust financial performance for fiscal year 2026, with total revenues reaching $41.5 billion, a 10% increase year-over-year. This growth was primarily driven by a 10% rise in subscription and support revenues, reaching $39.4 billion, reflecting strong customer adoption of its "Agentforce" enabled products and services. The company's strategic acquisition of Informatica in November 2025 for approximately $9.6 billion is expected to further bolster its AI and data management capabilities, contributing $399 million to revenue in its first partial year. Operating income increased to $8.3 billion, with an operating margin of 20%, up from 19% in the prior year, showcasing improved operational efficiency. Diluted net income per share was $7.80, a notable increase from $6.36 in fiscal 2025. The company also generated strong cash flow from operations, totaling $15.0 billion, and maintained a healthy cash position of $9.6 billion as of January 31, 2026. Salesforce continued its commitment to returning capital to shareholders, repurchasing $12.7 billion of its common stock and paying approximately $1.6 billion in dividends.

Financial Statements
Beta
Revenue$41.52B
Cost of Revenue$9.27B
Gross Profit$32.26B
R&D Expenses$5.99B
Operating Expenses$23.92B
Operating Income$8.33B
Interest Expense$324.00M
Net Income$7.46B
EPS (Basic)$7.85
EPS (Diluted)$7.80
Shares Outstanding (Basic)950.00M
Shares Outstanding (Diluted)956.00M

Key Highlights

  • 1Total revenues grew 10% year-over-year to $41.5 billion in fiscal 2026.
  • 2Subscription and support revenues increased by 10% to $39.4 billion, comprising 95% of total revenue.
  • 3Operating income rose to $8.3 billion, with an operating margin of 20%, an improvement from 19% in the prior year.
  • 4Diluted net income per share was $7.80, up from $6.36 in fiscal 2025.
  • 5Cash provided by operations increased by 15% to $15.0 billion.
  • 6The company completed the acquisition of Informatica for approximately $9.6 billion in November 2025.
  • 7Total remaining performance obligation increased 14% year-over-year to $72.4 billion.

Frequently Asked Questions

Salesforce's primary focus is on becoming a leader in the "Agentic Enterprise" space, leveraging its unified "Agentforce 360 Platform" which integrates AI, data, and applications. Their growth strategy centers on expanding relationships with existing customers through cross-selling and upselling, increasing geographic reach, focusing on specific industries with tailored solutions, leveraging its partner ecosystem, and promoting strong customer adoption while reducing attrition.

The acquisition of Informatica, completed in November 2025 for approximately $9.6 billion, is a key strategic move aimed at enhancing Salesforce's data management and AI capabilities. For fiscal year 2026, Informatica contributed $399 million in revenue. The integration is expected to strengthen Salesforce's platform and data offerings, aligning with its strategy to provide a comprehensive AI-powered customer relationship management solution.

Salesforce faces several key risks, including intense competition in the rapidly evolving technology market, the need to keep pace with technological developments, and potential disruptions from new AI technologies. Cybersecurity risks are also significant, encompassing potential breaches of their own systems or those of third-party providers, which could lead to data loss, service disruptions, and reputational damage. The company also highlights social, ethical, and regulatory issues related to AI development and deployment as a critical concern, including potential for biased or inaccurate AI-generated content and evolving AI regulations globally.

Salesforce is focused on reducing operating expenses to improve its operating margin. The company has undertaken restructuring initiatives, including workforce reductions and office space optimization, to drive operational efficiencies and cost optimization. They expect to see continued improvements in operating expenses as a percentage of revenue through these measures and by leveraging AI and agents to increase sales productivity and process efficiency.