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Zoom Communications 8-K Report, Financial Results (May 21, 2026)

Reports
Earnings & Results·Exhibits & Filings
Filing Date
Filed May 21, 2026
Period End
May 21, 2026
Security
ZM
In the record · 2019–202610-K710-Q238-K67

ZM filed 7 annual reports (10-K), 23 quarterly reports (10-Q) and 67 current reports (8-K) between 2019 and 2026.

  1. Material agreement8-K · Jul ’21Jul ’21
  2. Leadership change8-K · Mar ’23Mar ’23
  3. Leadership change8-K · Aug ’25Aug ’25

01—Abstract

Summary

Summary of the 8-K filed May 21, 2026. Cited figures are marked; the original filing is the authoritative source.

Zoom Communications, Inc. (NASDAQ: ZM) reported financial results for its first fiscal quarter of 2027, ended April 30, 2026, in a press release furnished as Exhibit 99.1 to this Form 8-K.

Total revenue was $1,239.0 milliona, up 5.5% year over year as reported and 4.6% in constant currency. Enterprise revenue rose 7.2% to $755.7 million, while Online revenue was $483.3 million, up 2.8%. GAAP net income was $425.7 million, or $1.42 per diluted share, compared with $254.6 million, or $0.81 per share, a year earlier.

Non-GAAP net income was $465.0 millionb, or $1.55 per diluted share, versus $1.43 in the prior-year quarter. GAAP operating margin was 25.1%, up 450 bps, and non-GAAP operating margin was 41.1%, up 130 bps. The trailing 12-month net dollar expansion rate for Enterprise customers improved to 99% from 98%, while Online average monthly churn rose to 3.0% from 2.8%.

Cash flow remained strong, with operating cash flow of $521.6 millionc and free cash flow of $500.5 million for the quarter. Total cash, cash equivalents, and marketable securities were $7.7 billion as of April 30, 2026. The company updated its full fiscal 2027 outlook, calling for total revenue of $5.080 billion to $5.090 billion, non-GAAP income from operations of $2.065 billion to $2.075 billion, non-GAAP diluted EPS of $5.96 to $6.00, and free cash flow of $1.700 billion to $1.740 billion.

Guidance for the second quarter of fiscal 2027 calls for total revenue of $1.265 billion to $1.270 billiond. In May 2026 the Board authorized an additional $1.0 billion share repurchase, incremental to the $625.0 million remaining authorization as of April 30, 2026.

Repurchases will be funded from working capital and may be suspended or discontinued at any time. The company also reported 4,534 customers contributing more than $100,000 in trailing 12-month revenue, up 8.2% year over year.

02—Key points

Key Highlights

  1. Total revenue of $1,239.0 million, up 5.5% year over year (4.6% in constant currency); Enterprise revenue up 7.2% to $755.7 million, Online revenue up 2.8% to $483.3 million.
  2. GAAP net income of $425.7 million ($1.42 per diluted share) vs. $254.6 million ($0.81) a year earlier; non-GAAP net income of $465.0 million ($1.55 per diluted share) vs. $1.43.
  3. GAAP operating margin of 25.1%, up 450 bps; non-GAAP operating margin of 41.1%, up 130 bps.
  4. Trailing 12-month Enterprise net dollar expansion rate improved to 99% from 98%; Online average monthly churn increased to 3.0% from 2.8%.
  5. Operating cash flow of $521.6 million and free cash flow of $500.5 million; total cash and marketable securities of $7.7 billion as of April 30, 2026.
  6. Full fiscal 2027 guidance: total revenue of $5.080–$5.090 billion, non-GAAP operating income of $2.065–$2.075 billion, non-GAAP diluted EPS of $5.96–$6.00, and free cash flow of $1.700–$1.740 billion.
  7. Board authorized an additional $1.0 billion share repurchase, incremental to the $625.0 million remaining authorization.

03—Questions

Frequently Asked Questions

  1. How did Zoom perform in the first quarter of fiscal 2027?

    Total revenue was $1,239.0 million, up 5.5% year over year, with Enterprise revenue up 7.2% and Online revenue up 2.8%. GAAP net income was $425.7 million, or $1.42 per diluted share, compared with $0.81 a year earlier.

  2. What is the updated full-year fiscal 2027 outlook?

    Zoom expects total revenue of $5.080 billion to $5.090 billion, non-GAAP income from operations of $2.065 billion to $2.075 billion, non-GAAP diluted EPS of $5.96 to $6.00, and free cash flow of $1.700 billion to $1.740 billion. These EPS and share figures exclude the impact of the new repurchase authorization.

  3. What did Zoom announce regarding share repurchases?

    In May 2026 the Board authorized an additional $1.0 billion repurchase of Class A common stock, incremental to the $625.0 million remaining as of April 30, 2026. Repurchases will be funded from working capital, may occur on the open market or in private transactions, and may be suspended or discontinued at any time.

  4. What are the key customer trends?

    Enterprise net dollar expansion improved to 99% from 98%, and there were 4,534 customers contributing more than $100,000 in trailing 12-month revenue, up 8.2% year over year. Online average monthly churn rose to 3.0% from 2.8%.

  5. How strong is Zoom's cash position?

    Total cash, cash equivalents, and marketable securities (excluding restricted cash) were $7.7 billion as of April 30, 2026. Operating cash flow for the quarter was $521.6 million, and free cash flow was $500.5 million.

04—Continue

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