10-KPeriod: FY2019

CHARTER COMMUNICATIONS, INC. /MO/ Annual Report, Year Ended Dec 31, 2019

Filed January 31, 2020For Securities:CHTR

Summary

Charter Communications, Inc. reported solid revenue growth of 4.9% in 2019, reaching $45.8 billion. This growth was primarily driven by an increase in residential Internet and commercial business customers, alongside price adjustments and the successful launch of their mobile service. While video subscriber numbers saw a decline, the company's focus on bundled services and operational efficiencies, such as insourcing customer care and field operations, continues to support customer relationships and margins. The company also highlighted significant investments in its network infrastructure, including the completion of its all-digital conversion and DOCSIS 3.1 rollout, which are expected to lead to lower capital expenditures in the future. Despite these positive operational trends, Charter carries a substantial debt load of approximately $79 billion. While the company generated strong free cash flow of $4.6 billion in 2019 and has ample liquidity, investors should remain aware of the financial leverage and associated risks, including interest rate sensitivity and debt covenant compliance. The company's strategic expansion into mobile services, while promising for future growth and customer retention, also presented a headwind in 2019, reducing Adjusted EBITDA by $520 million. Management remains optimistic about the long-term prospects, emphasizing customer experience improvements and continued service innovation.

Financial Statements
Beta
Revenue$45.76B
Operating Expenses$39.25B
Operating Income$6.51B
Net Income$1.67B
EPS (Basic)$7.60
EPS (Diluted)$7.45
Shares Outstanding (Basic)219.51M
Shares Outstanding (Diluted)223.79M

Key Highlights

  • 1Revenue increased by 4.9% to $45.8 billion in 2019, driven by residential Internet and commercial customer growth.
  • 2Despite a decline in video subscribers, overall customer relationships grew to 29.2 million.
  • 3Launched Spectrum Mobile service in late 2018, which contributed $726 million in revenue in 2019, though it negatively impacted Adjusted EBITDA by $520 million.
  • 4Completed all-digital conversion and DOCSIS 3.1 technology rollout, expecting lower capital expenditures going forward.
  • 5Maintained a strong free cash flow of $4.6 billion in 2019, an increase from $2.2 billion in 2018.
  • 6Total debt remains significant at approximately $79 billion, with a leverage ratio of 4.5 times Adjusted EBITDA as of year-end 2019.
  • 7Programming costs continue to rise, representing a significant portion of operating expenses (40% of total operating costs and expenses in 2019), posing a challenge to video product margins.

Frequently Asked Questions

Charter's primary revenue drivers are its residential Internet, video, and voice services. Commercial services, including those for small and medium businesses and enterprise clients, also contribute significantly. Additionally, the company generates revenue from advertising sales and mobile services.

Charter is focusing on offering attractive bundled services (Spectrum Pricing and Packaging - SPP) that include faster internet speeds and better value. They are also enhancing the video experience through cloud DVR and integration with IP devices and streaming services, aiming to retain customers by providing a comprehensive and convenient entertainment solution.

The most significant financial risk for Charter is its substantial debt burden, which was approximately $79 billion at the end of 2019. This high leverage exposes the company to interest rate fluctuations and could limit its financial flexibility. Rising programming costs also pose a challenge to profitability within the video segment.

Charter views Spectrum Mobile as a strategic growth area that is expected to drive sales of core products, increase customer loyalty, and improve profitability over time. While it incurred significant costs and reduced Adjusted EBITDA in 2019, the company plans to leverage its WiFi network and explore new spectrum opportunities to enhance its mobile offering, including 5G.