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Salesforce, Inc. Annual Report, Year Ended Jan 31, 2023

Filing Date
Filed March 8, 2023
Period End
January 31, 2023
Security
CRM
One revenue dollarkept$0.01
In the record · 2016–202610-K1110-Q328-K144

CRM filed 11 annual reports (10-K), 32 quarterly reports (10-Q) and 144 current reports (8-K) between 2016 and 2026.

  1. Deal closed8-K · Jul ’16Jul ’16
  2. Deal closed8-K · Aug ’19Aug ’19
  3. Leadership change8-K · Nov ’21Nov ’21
  4. Leadership change8-K · Sep ’26Sep ’26

Summary

Summary of the 10-K filed March 8, 2023. Cited figures are marked; the original filing is the authoritative source.

Salesforce, Inc. reported robust revenue growth of 18% year-over-year, reaching $31.4 billiona for fiscal year 2023.

Despite this top-line expansion, the company's net income saw a significant decrease to $208 millionb from $1.44 billion in the prior year, largely due to restructuring costs and an $828 million charge related to its January 2023 restructuring plan, which involved workforce reductions and real estate consolidation. The company's cash flow from operations remained strong, increasing by 19% to $7.1 billion, and its total remaining performance obligation grew by 11% to $48.6 billion, indicating continued customer commitments. Management highlighted a 'measured buying behavior' from customers starting mid-2022, leading to stretched sales cycles and deal compression, a trend expected to impact near-term revenue growth, especially considering the strengthening U.S. Dollar.

In response to evolving economic conditions and a commitment to profitable growth, Salesforce announced a significant restructuring plan in January 2023. This plan aims to reduce operating costs and improve margins, with an expected impact on operating expenses in sales and marketing, and general and administrative areas.

The company also reaffirmed its commitment to its core values and strategic priorities, including expanding customer relationships, increasing geographic reach, focusing on industries and new products, leveraging its partner ecosystem, and promoting customer adoption while reducing attrition. Despite macroeconomic headwinds and the costs associated with the restructuring, the company's strong remaining performance obligation and its ongoing strategic initiatives suggest a continued focus on long-term value creation.

Key Highlights

  1. Revenue increased by 18% year-over-year to $31.4 billion in fiscal 2023.
  2. Net income decreased to $208 million from $1.44 billion in the prior year, impacted by restructuring charges.
  3. Cash provided by operations increased by 19% year-over-year to $7.1 billion.
  4. Total remaining performance obligation grew by 11% to $48.6 billion.
  5. The company announced a restructuring plan in January 2023, including a 10% workforce reduction and real estate exits, to reduce costs and improve margins.
  6. Macroeconomic factors and a strengthening U.S. Dollar are expected to impact near-term revenue growth.
  7. Salesforce repurchased approximately $4.0 billion of its common stock and authorized an additional $10.0 billion in repurchases, bringing the total authorized to $20.0 billion.

Follow one dollar

Of each $1.00 of revenue in FY2023, Salesforce, Inc. kept $0.01.

  1. Revenue$31.35B100.0%
  2. Cost of revenue−$8.36B26.7%
  3. Gross profit$22.99B73.3%
  4. Operating costs−$21.96B70.0%
  5. Operating income$1.03B3.3%
  6. Interest, other & tax−$822.0M2.6%
  7. Net income$208.0M0.7%
Computed from 10-KFY2023filed March 8, 2023Computed from this filing’s revenue, gross profit, operating income and net income · right columngrey figure: share of revenue

Where FY2023 revenue went

$31.35B
  • Other operating costs: $16.91B, 54% of revenue
  • Cost of revenue: $8.36B, 27% of revenue
  • R&D: $5.05B, 16% of revenue
  • Net income: $208.0M, 0.7% of revenue
  • Interest, other & tax: $822.0M, 2.6% of revenue

Kept 0.7% as net incomeNet income $208.0M · 0.7%

Full revenue history →

Financial Statements

FY2023 against FY2022

Line itemFY2023FY2022Change
Revenue$31.35B$26.49B+18.3%
Cost of Revenue$8.36B$7.03B+19.0%
Gross Profit$22.99B$19.47B+18.1%
R&D Expenses$5.05B$4.46B+13.2%
Operating Expenses$21.96B$18.92B+16.1%
Operating Income$1.03B$548.00M+88.0%
Interest Expense$300.00M$216.00M+38.9%
Net Income$208.00M$1.44B−85.6%
EPS (Basic)$0.21$1.51−86.1%
EPS (Diluted)$0.21$1.48−85.8%
Shares Outstanding (Basic)992.00M955.00M+3.9%
Shares Outstanding (Diluted)997.00M974.00M+2.4%

Frequently Asked Questions

  1. What is Salesforce's overall financial performance for fiscal year 2023?

    Salesforce reported a substantial 18% year-over-year increase in revenue, reaching $31.4 billion. However, net income declined significantly to $208 million from $1.44 billion in fiscal 2022. This was largely attributed to an $828 million restructuring charge incurred in fiscal 2023, related to workforce reductions and real estate consolidation, as well as other operating expenses.

  2. How is Salesforce addressing current economic headwinds and aiming for profitable growth?

    In response to a 'measured buying behavior' observed from customers and a commitment to profitable growth, Salesforce announced a restructuring plan in January 2023. This plan involves a 10% workforce reduction and select real estate exits, aimed at reducing operating costs and improving operating margins. The company expects these measures to yield improvements in sales and marketing, and general and administrative expenses.

  3. What is the outlook for Salesforce's future revenue given current market conditions?

    While revenue grew strongly in fiscal 2023, Salesforce indicated that macroeconomic factors, including stretched sales cycles, additional approval layers from customers, and deal compression, have impacted the business. The strengthening U.S. Dollar also negatively affected international revenues. The company expects these conditions to result in lower revenue growth in the near-term compared to historical performance.

  4. What is the significance of Salesforce's Remaining Performance Obligation (RPO)?

    Salesforce's total remaining performance obligation increased by 11% year-over-year to $48.6 billion as of January 31, 2023. RPO represents contracted revenue that has not yet been recognized, serving as a key indicator of future revenue. The continued growth in RPO suggests sustained customer commitments and provides a degree of revenue visibility, even amidst current economic uncertainties.