01—Abstract
Summary
Summary of the 10-K filed March 6, 2024. Cited figures are marked; the original filing is the authoritative source.
Salesforce, Inc. (CRM) filed its 10-K for the fiscal year ended January 31, 2024, reporting significant revenue growth and a substantial improvement in profitability.
The company generated $34.9 billiona in revenue, an 11% increase year-over-year, driven by its core subscription and support services across its Customer 360 platform, which includes Sales, Service, Platform, Marketing and Commerce, and Integration and Analytics offerings. This growth was achieved alongside a significant improvement in operational efficiency, with income from operations soaring to $5.0 billion, a substantial increase from $1.0 billion in the prior year, leading to diluted earnings per share of $4.20. The company highlighted its strategic focus on driving multiple service offering adoption among existing customers and expanding its geographic reach.
Investments in AI, particularly across its product suite, are a key theme, with the introduction of the Einstein 1 Platform aimed at enabling AI-powered applications and enhanced customer experiences. Salesforce also continued its capital return program, repurchasing approximately $7.7 billionb of its common stock and initiating its first-ever quarterly dividend, signaling a commitment to enhancing shareholder value.
Despite these positive financial and operational developments, investors should note the persistent risks associated with cybersecurity, the competitive landscape, and macroeconomic uncertainties such as foreign currency fluctuations and potential economic downturns. The company's substantial remaining performance obligation of $56.9 billionc indicates strong future revenue potential, but execution on these growth strategies and effective management of operational costs will be critical for sustained performance.
02—Key points
Key Highlights
- Revenue increased by 11% year-over-year to $34.9 billion, primarily driven by subscription and support services.
- Income from operations significantly improved to $5.0 billion, a substantial increase from $1.0 billion in the prior year, resulting in an operating margin of approximately 14%.
- Diluted earnings per share (EPS) rose to $4.20, a significant jump from $0.21 in the previous fiscal year.
- Cash provided by operations increased by 44% year-over-year to $10.2 billion, demonstrating strong operational cash generation.
- Total remaining performance obligation (RPO) grew by 17% year-over-year to $56.9 billion, indicating robust future contracted revenue.
- The company repurchased approximately $7.7 billion of its common stock during the fiscal year and announced its first-ever quarterly cash dividend of $0.40 per share.
- Salesforce continues to invest in AI capabilities, including the launch of the Einstein 1 Platform to power AI-driven applications and customer experiences.
03—One dollar
Follow one dollar
Of each $1.00 of revenue in FY2024, Salesforce, Inc. kept $0.12.
- Revenue$34.86B100.0%
- Cost of revenue−$8.54B24.5%
- Gross profit$26.32B75.5%
- Operating costs−$21.30B61.1%
- Operating income$5.01B14.4%
- Interest, other & tax−$875.0M2.5%
- Net income$4.14B11.9%
Where FY2024 revenue went
$34.86B- Other operating costs: $16.40B, 47% of revenue
- Cost of revenue: $8.54B, 25% of revenue
- R&D: $4.91B, 14% of revenue
- Net income: $4.14B, 12% of revenue
- Interest, other & tax: $875.0M, 2.5% of revenue
Kept 12% as net income
Full revenue history →04—Financials
Financial Highlights
Figures from 10-KFY2024filed March 6, 2024Financial Statements
FY2024 against FY2023
| Line item | FY2024FY2023 | Change |
|---|---|---|
| Revenue | $34.86B$31.35B | +11.2% |
| Cost of Revenue | $8.54B$8.36B | +2.2% |
| Gross Profit | $26.32B$22.99B | +14.5% |
| R&D Expenses | $4.91B$5.05B | −2.9% |
| Operating Expenses | $21.30B$21.96B | −3.0% |
| Operating Income | $5.01B$1.03B | +386.5% |
| Interest Expense | $283.00M$300.00M | −5.7% |
| Net Income | $4.14B$208.00M | +1888.5% |
| EPS (Basic) | $4.25$0.21 | +1923.8% |
| EPS (Diluted) | $4.20$0.21 | +1900.0% |
| Shares Outstanding (Basic) | 974.00M992.00M | −1.8% |
| Shares Outstanding (Diluted) | 984.00M997.00M | −1.3% |
05—Questions
Frequently Asked Questions
What was Salesforce's revenue performance in the fiscal year ended January 31, 2024?
Salesforce reported total revenues of $34.9 billion for the fiscal year ended January 31, 2024, representing an 11% increase year-over-year. Subscription and support revenues, accounting for 93% of total revenue, showed strong growth, while professional services and other revenues experienced a slight decrease.
How did Salesforce's profitability improve, and what is the outlook on earnings per share?
Profitability saw a significant improvement, with income from operations increasing to $5.0 billion, up from $1.0 billion in the prior year, leading to an operating margin of approximately 14%. Diluted earnings per share (EPS) reached $4.20, a substantial increase from $0.21 in the previous fiscal year, reflecting improved operational efficiencies and cost management.
What is the company's strategy for future growth and investment?
Salesforce's growth strategy focuses on deepening relationships with existing customers through cross-selling and upselling its service offerings, expanding its geographic reach, focusing on industry-specific solutions, and leveraging its partner ecosystem. A key strategic investment area is Artificial Intelligence (AI), particularly with the introduction of the Einstein 1 Platform, aimed at enhancing customer experiences and productivity through AI-powered applications.
What is the company's cash position and how is it managing capital?
Salesforce maintained a strong liquidity position with $14.2 billion in cash, cash equivalents, and marketable securities as of January 31, 2024. Cash provided by operations increased significantly by 44% to $10.2 billion. The company is actively returning capital to shareholders through a robust share repurchase program, having repurchased approximately $7.7 billion in the fiscal year, and has initiated its first quarterly cash dividend, signaling a commitment to shareholder returns.
06—Continue