Skip to content
AnalystLens

Twilio 8-K Report, Financial Results (May 1, 2025)

Reports
Earnings & Results·Exhibits & Filings
Filing Date
Filed May 1, 2025
Period End
May 1, 2025
Security
TWLO
In the record · 2016–202610-K1110-Q328-K108

TWLO filed 11 annual reports (10-K), 32 quarterly reports (10-Q) and 108 current reports (8-K) between 2016 and 2026.

  1. Leadership change8-K · Jun ’18Jun ’18
  2. Material agreement8-K · Aug ’20Aug ’20
  3. Restructuring8-K · Sep ’22Sep ’22
  4. Leadership change8-K · Jun ’26Jun ’26

Summary

Summary of the 8-K filed May 1, 2025. Cited figures are marked; the original filing is the authoritative source.

Twilio Inc. (NYSE: TWLO) reported first quarter 2025 results for the quarter ended March 31, 2025, furnished as Exhibit 99.1 to this Item 2.02 Current Report.

Revenue was $1.17 billiona, up 12% year-over-year, with Communications revenue of $1.10 billion, up 13%, and Segment revenue of $75.7 million, up 1%. GAAP income from operations was $23.1 million, compared with a GAAP loss from operations of $43.5 million in the first quarter of 2024, while non-GAAP income from operations rose to $213.4 million from $159.6 million. GAAP diluted EPS was $0.12 and non-GAAP diluted EPS was $1.14, versus $0.80 a year earlier.

Net cash provided by operating activities was $191.0 millionb and free cash flow was $178.3 million. Management raised its full-year 2025 guidance: organic revenue growth is now expected at 7.5% to 8.5%, compared with 7% to 8% previously, and non-GAAP income from operations and free cash flow targets were both raised to $850 to $875 million from $825 to $850 million. Second-quarter 2025 guidance calls for revenue of $1,180 to $1,190 million (9% to 10% year-over-year growth) and non-GAAP income from operations of $195 to $205 million.

Dollar-based net expansion rate was 107% for the quarter, compared with 102% a year earlier, and Active Customer Accounts exceeded 335,000 as of March 31, 2025. The Board authorized a share repurchase program in January 2025 of up to $2.0 billionc of Class A common stock, expiring December 31, 2027, under which Twilio repurchased $130.2 million of shares during the first quarter. The filing states that the Company's CEO, Khozema Shipchandler, said revenue growth accelerated and that the company continues to operate with more discipline and rigor.

Key Highlights

  1. Revenue of $1.17 billion, up 12% year-over-year; Communications revenue of $1.10 billion, up 13%
  2. GAAP income from operations of $23.1 million, a $66.6 million improvement from a GAAP loss of $43.5 million in Q1 2024
  3. Non-GAAP income from operations of $213.4 million, up from $159.6 million; non-GAAP operating margin of 18.2%
  4. GAAP diluted EPS of $0.12 versus a loss of $0.31; non-GAAP diluted EPS of $1.14 versus $0.80
  5. Full-year 2025 organic revenue growth guidance raised to 7.5% to 8.5% from 7% to 8%
  6. Full-year non-GAAP income from operations and free cash flow targets raised to $850 to $875 million from $825 to $850 million
  7. Dollar-based net expansion rate of 107% versus 102%; Active Customer Accounts above 335,000 versus above 313,000

Frequently Asked Questions

  1. How did Twilio perform in the first quarter of 2025?

    Revenue was $1.17 billion, up 12% year-over-year. GAAP income from operations was $23.1 million, compared with a GAAP loss of $43.5 million a year earlier, and non-GAAP income from operations was $213.4 million.

  2. What changed in Twilio's full-year 2025 outlook?

    Organic revenue growth guidance was raised to 7.5% to 8.5% from 7% to 8%. Non-GAAP income from operations and free cash flow targets were each raised to $850 to $875 million from $825 to $850 million.

  3. What is the second-quarter 2025 guidance?

    Revenue is expected to be $1,180 to $1,190 million, representing 9% to 10% year-over-year growth, with non-GAAP income from operations of $195 to $205 million and non-GAAP diluted EPS of $0.99 to $1.04.

  4. What share repurchase activity did Twilio disclose?

    In January 2025 the Board authorized repurchases of up to $2.0 billion of Class A common stock through December 31, 2027. Twilio repurchased $130.2 million of shares during the first quarter of 2025.

  5. How did cash generation look in the quarter?

    Net cash provided by operating activities was $191.0 million and free cash flow was $178.3 million, compared with $190.1 million and $177.3 million in the first quarter of 2024.