Skip to content
AnalystLens

ServiceNow 8-K/A Report, Financial Results (Oct 28, 2026)

Reports
Earnings & Results·Exhibits & Filings
Filing Date
Filed October 28, 2026
Period End
October 28, 2026
Security
NOW
In the record · 2016–202610-K1110-Q338-K97

NOW filed 11 annual reports (10-K), 33 quarterly reports (10-Q) and 97 current reports (8-K) between 2016 and 2026.

  1. Material agreement8-K · Jun ’17Jun ’17
  2. Leadership change8-K · Jan ’22Jan ’22
  3. Leadership change8-K · Dec ’25Dec ’25

01—Abstract

Summary

Summary of the 8-K/A filed October 28, 2026. Cited figures are marked; the original filing is the authoritative source.

ServiceNow, Inc. (NOW) filed an 8-K/A on October 28, 2026, primarily to provide Inline XBRL tagging for its previously filed Current Report on Form 8-K.

The key information from the filing pertains to the financial results for the third quarter ended September 30, 2026, as announced in a press release. The company reported strong performance, exceeding guidance across key metrics and raising its full-year outlook for subscription revenues and free cash flow margin. Key financial highlights include robust subscription revenue growth of 21% year-over-year (20.5% in constant currency) reaching $3,988 milliona.

Total revenues grew 20.5% year-over-year to $4,106 millionb. Current Remaining Performance Obligations (cRPO) and total Remaining Performance Obligations (RPO) also showed strong growth, indicating a healthy future revenue pipeline. Furthermore, ServiceNow raised its annual contract value (ACV) target for AI-related deals for 2026 to $1.7 billion, signaling accelerating AI adoption by its customers.

02—Key points

Key Highlights

  1. Q3 2026 subscription revenues grew 21% year-over-year to $3,988 million (20.5% in constant currency).
  2. Total revenues for Q3 2026 reached $4,106 million, a 20.5% increase year-over-year (20% in constant currency).
  3. Current Remaining Performance Obligations (cRPO) grew 20.5% year-over-year to $13.65 billion.
  4. Total Remaining Performance Obligations (RPO) grew 22% year-over-year to $29.7 billion.
  5. Raised full-year 2026 subscription revenue and free cash flow margin outlook.
  6. Increased the AI annual contract value (ACV) target for 2026 to $1.7 billion, up 70% from the start of the year.
  7. Reported strong partner and customer momentum, including expanded partnerships with OpenAI and Google Cloud, and new enterprise customer wins like HPE and Stagwell.

03—Questions

Frequently Asked Questions

  1. What is the primary reason for this 8-K filing?

    This 8-K filing is an amendment to a previous filing, solely to provide Inline XBRL tagging that was inadvertently omitted. It does not introduce new financial information beyond what was in the original report and its accompanying press release.

  2. What were ServiceNow's key financial results for the third quarter of 2026?

    For the third quarter ended September 30, 2026, ServiceNow reported subscription revenues of $3,988 million (21% year-over-year growth) and total revenues of $4,106 million (20.5% year-over-year growth). The company also saw strong growth in its performance obligations, with cRPO at $13.65 billion and RPO at $29.7 billion.

  3. Did ServiceNow raise its financial guidance for the full year 2026?

    Yes, ServiceNow raised its full-year outlook for both subscription revenues and free cash flow margin. They also increased their AI annual contract value (ACV) target for 2026 to $1.7 billion.

  4. What are some of the significant business highlights mentioned in the filing?

    The filing details several key business developments, including an expanded partnership with OpenAI, new solutions with Google Cloud, a new partnership with NVIDIA for AI governance, and customer wins with HPE and Stagwell. ServiceNow also announced the Control Tower Alliance, an ecosystem of AI and security partners, and new AI governance solutions like AI Passport.

04—Continue

← View all 8-K filings